About Technical Integration Services

It’s always the smallest things that make the biggest difference

OUR CORE VALUES

Redefining What Businesses Should Expect from IT

Founded in 2004, TISDCS began with a clear mission: to deliver exceptional IT support tailored to our clients’ unique needs — always with a personal, human touch.

In our early days, we specialized in break/fix services, helping businesses resolve technology issues as they arose.

However, we quickly realized that our clients needed more than reactive fixes; they needed a trusted partner who could help them stay ahead of challenges and embrace technology as a driver of growth.

As our clients’ businesses grew, so did we. We evolved from a repair-focused company into a fully managed service provider (MSP), offering proactive, end-to-end technology solutions.

Our approach is built on preventing problems before they happen, ensuring maximum uptime, and aligning IT strategy with business goals.

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OUR PEOPLE

Bringing a Personal, Human Touch to IT Support

With over 75 years of combined experience, our dedicated IT support technicians are committed to delivering more than just quick fixes and technical solutions, we build lasting relationships.

At TISDCS, we believe technology is ultimately about people, and every solution we provide is driven by a genuine understanding of your needs and goals.

Empowering People to Do Their Best

We go beyond the traditional “help desk” approach by offering personalized attention, clear communication, and a commitment to your long-term success.

You’re never just a ticket number in a queue; you’re a valued partner whose business we treat as our own. We take the time to understand how your team works so support feels seamless, not disruptive.

From everyday support to strategic technology planning, our team ensures that you feel heard, supported, and confident in your IT environment—so decisions are easier and problems don’t slow you down.

Because for us, great IT isn’t just about keeping systems running — it’s about empowering people to do their best work.

Not Just IT, We’re a True Business Partner

Estd. 2004

Over two decades of experience supporting businesses

95.99%
Client retention driven by service and long-term partnerships
94%
Satisfaction rating from businesses like yours

Nationwide Managed IT Support You Can Rely On

No matter where your offices or teams are located, TISDCS provides consistent, reliable IT support across the country. Whether your workforce is centralized, remote, or hybrid, support is always within reach.

Our nationwide reach, combined with a trusted network of skilled technicians, ensures your business receives expert service whenever and wherever you need it.

Whether you’re managing a single location or multiple sites coast-to-coast, we deliver the same high standard of care, responsiveness, and expertise — keeping your operations running smoothly and your technology aligned with your goals.

With TISDCS, distance is never a barrier to great IT support.

Meet Technical Integration Services Team

Shawn McDonough

President & CTO

Shawn leads TIS in delivering fully managed IT infrastructure and support through a single, streamlined point of contact.

Tyler McDonough

Vice President

Tyler McDonough is Vice President, leading client success and daily operations for a managed IT services provider

Steven Rossi

Senior Account Manager

Senior Account Manager with 25+ years of experience delivering strategic, enterprise-level IT solutions.
Enough Talks, Let’s find the solutions

Schedule a Free 30 minute consultation with our team.